Warranty Policy

WARRANTY POLICY

Last updated January 01, 2025

We are proud to stand behind the quality of the products we offer. Each product is covered by its respective manufacturer’s warranty to ensure your satisfaction. If you believe your item qualifies for a warranty claim, please follow these steps:

Contact Us First
Call us at 307-734-9111 or email us at sales@jacksonmattressshop.com.
Provide the following details:
- Your full name
- The product name or model
- The date of purchase
Review Product-Specific Warranty Information
Each product comes with a unique warranty provided by the manufacturer. Please refer to the individual warranty details provided for your product. You can find specific warranty information by visiting the following links:
- Sealy
- Stearns & Foster
- Tempurpedic
- Malouf
- Cariloha
- Flexsteel
- Horizon Home

If you need further assistance or have any questions regarding the warranty process, feel free to reach out to us. We’re here to help ensure that your warranty claim is processed smoothly and efficiently.
Note: Warranty claims are subject to the terms and conditions outlined by the product’s manufacturer.